Privacy Policy

1. Scope

This Privacy Policy applies to information collected by Malaysia Enterprise Transformation Centre ("METC", "we", "us") through this website, including enquiry forms, the Transformation Assessment, newsletter subscription and programme registration.

2. Information We Collect

• Identification details such as name, position and organisation.
• Business contact details such as business email address and telephone number.
• Organisational context voluntarily provided in assessment or enquiry responses, such as industry, organisation size and operational challenges.
• Technical information such as browser type and pages visited on this website.

3. How Information Is Used

Information provided to METC is used for the following purposes:

• Responding to enquiries and arranging follow-up discussions.
• Reviewing assessment submissions and preparing relevant recommendations.
• Delivering advisory, solution and education engagements.
• Sending selected perspectives and updates where consent has been given, with the option to unsubscribe at any time.
• Improving the content, structure and usability of this website.

4. Legal Basis and Consent

Information is processed on the basis of consent provided at the point of submission, or where processing is necessary to respond to a request or perform an engagement. Consent may be withdrawn by contacting METC.

5. Disclosure

METC does not sell personal information. Information may be disclosed to service providers who support the operation of our systems, subject to confidentiality obligations, or where disclosure is required by applicable law.

6. Retention

Information is retained for as long as necessary to fulfil the purpose for which it was collected, and thereafter in accordance with applicable record-keeping requirements.

7. Security

METC applies reasonable organisational and technical measures to protect information against unauthorised access, loss or misuse. No method of transmission over the internet can be guaranteed as completely secure.

8. Your Rights

You may request access to, correction of, or deletion of personal information held by METC, and may limit the processing of that information, subject to applicable law.

9. Changes to This Policy

This policy may be updated from time to time. The revised version will be published on this page with an updated revision date.